1. We need remarkable people at TimeEdit

Our culture mission is simple: it is purposely built to ****1) attract and retain remarkable people, and 2) create an environment where they are challenged and encouraged to initiate progress and own problem solution. To understand why we have chosen our culture purpose, it helps to understand the business context we are operating in:

• We serve few & big, for a long time: We close few (15-25 per year), but big (average 1MSEK per year in contract value), for a long time - worst case for 3 years and best case for >15 years. That’s actually longer than the average Swedish marriage.
• Winning is incredibly difficult: Because change is hard & difficult and what we are doing is changing mission critical solutions at the institution
• We are trailblazers: And to those customers we aim to deliver something no one else has built, sold and implemented the product suite that we are building. And we’re not building a simple CMS, getting the logistics behind Academic Operations right is difficult**.**

This business context mean that we can’t **processify our way to success, but instead need remarkable people to be successful. Implementation and sales processes will always look slightly different from each other, and introduce new challenges we can’t foresee. And creating something that is not just being a “cloud version of Y” or the “same but cheaper option to x”, requires true analytical and problem solving skills.

In administrative repetitive tasks, the best are up to 2x times the average In creative & problem solving jobs, the best are up to 10x times the average

→ What we do is constant problem solving; we need remarkable people to be successful.

2. Context over Control, People over Processes

Most companies handle increased complexity with more rules and control, which automatically decreases the amount of trust. And less trust drives away great people – which creates an increased need for more rules & control. This is what we mus avoid.

So, to help us recruit and keep remarkable people, we’ve created an unusual employee culture. We call it Context > Control, and the rest of this document outline what it means to us.